AI is transforming the travel and leisure industry by changing customer experiences, optimising operations, and driving innovation. Read more to find out how AI can make your business more efficient, engaging, and sustainable.
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AI has made client retention harder: What travel brands can do about it
A couple books an amazing safari with your company. They have the trip of a lifetime, and they rave about the experience to friends. Two years later, they're ready for their next adventure. They open ChatGPT and ask, "Plan a two-week trip to East Africa for adventure travellers."
Digital Marketing
Travel Marketing
Artificial Intelligence

Your brand identity or AI visibility? Why travel sites can have both
You spent months perfecting your website. You’ve used custom photography, and you carefully chose a typography that reflects your brand's personality. Then someone tells you that AI can't read any of it, and you need to "optimise for machines”.
UX Design
Digital Strategy
Artificial Intelligence

Agent-friendly web design: Is your website ready for AI agents?
Your website was designed for human eyes. Beautiful hero images, crafted brand storytelling, smooth scrolling animations, and an intuitive navigation menu. But increasingly, your first visitor isn't human at all. It's an AI agent, crawling your site to answer someone's question about your travel services.
UX Design
Artificial Intelligence
SEO

Dealing with "AI hallucinations": Protecting your brand’s facts in generative search
A potential customer asks ChatGPT about your hotel. The AI responds that you have a rooftop pool and spa facilities. You don't. Another person asks Claude about your tour company's safety record. It mentions an incident that never happened at a location you don't even operate in. Someone asks about your restaurant's menu, and the AI describes dishes you stopped serving two years ago.
Artificial Intelligence
Travel Marketing
Digital Strategy

What is zero-click discovery? How travel brands can monetise AI citations
Your content is being read. Your expertise is being cited. Your recommendations are being shared. But your website traffic is dropping. Welcome to the era of zero-click discovery, where being right doesn't automatically mean being rewarded.
Artificial Intelligence
Digital Marketing
Travel Marketing

Creating human-expert content that AI systems trust
There’s a strange trend emerging in travel marketing – or actually all marketing – right now. AI can write content in seconds, but AI systems are getting better at detecting and devaluing AI-generated content.
Artificial Intelligence
Travel Marketing
SEO

Prompt engineering for travel brands: How to appear in AI recommendations
Imagine someone opens ChatGPT and asks, "Plan a 10-day honeymoon in Greece for $5,000." The AI instantly generates a detailed itinerary, suggests hotels, and lists tour operators.
Artificial Intelligence
Digital Strategy
Travel Marketing

The AEO tool stack: What software do you need to stay visible
Search has changed. People aren't just typing keywords into Google anymore. They're asking Siri questions while driving, snapping photos to find similar destinations, and getting answers from ChatGPT instead of clicking through ten websites.
Artificial Intelligence
SEO
Travel Marketing

What is GEO, and how is it different from AEO and SEO?
If you’re feeling like digital marketing has become a bit of an alphabet soup, you’re not alone. First, we mastered SEO, then we learned all about AEO, and now we need to understand GEO. Where does GEO fit in? Is it just a new name for the same thing, or is it a different beast entirely?
Artificial Intelligence
SEO
Travel Marketing

Top digital marketing trends to watch in 2026
We’re sure you’re tired of hearing it, but here it is again: the digital marketing landscape is changing at breakneck speed. 2026 promises to be exciting, innovative, and pivotal for brands looking to find and secure clients.
Artificial Intelligence
Travel Marketing
Digital Strategy

Common AEO mistakes travel brands make (And how to fix them)
As more travel brands invest in answer engine optimisation (AEO), we're seeing patterns emerge – not just in what works, but in what doesn't. After working with travel companies implementing AEO strategies, we've identified recurring mistakes that undermine visibility, waste resources, and delay results.
Artificial Intelligence
SEO
Travel Marketing

AEO vs SEO: Why travel brands need both (And how to balance them)
As answer engine optimisation (AEO) gains momentum, we're hearing a recurring question from travel brands: "Should we shift our budget from SEO to AEO?" The short answer is no. The slightly longer answer? Both disciplines are essential – they serve different purposes, and the smartest travel brands are learning to balance them strategically.
Travel Marketing
Artificial Intelligence
SEO